{"id":7930,"date":"2026-10-15T19:17:47","date_gmt":"2026-10-15T19:17:47","guid":{"rendered":"https:\/\/agvsystems.com\/?page_id=7930"},"modified":"2026-10-15T20:00:03","modified_gmt":"2026-10-15T20:00:03","slug":"test","status":"publish","type":"page","link":"https:\/\/agvsystems.com\/?page_id=7930","title":{"rendered":"AGV-AMR System Supplier Types"},"content":{"rendered":"

Navigating the Hidden Risks in AGV-AMR System Sourcing<\/h4>\n<\/div><\/section>
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We often hear people with AGV-AMR users (not Savant users) say \u201cWe\u2019re having a hard time getting parts and technical service for the system we bought from [SUPPLIER NAME], and we\u2019ve only had this system for__ years (typically 5-8)!!\u00a0 It\u2019s costing us way too much time and money to keep this system running.\u00a0 That\u2019s why we either need to replace it or shut it down.\u201d<\/em> \u00a0<\/strong><\/p>\n

How did these customers end up in that costly situation?\u00a0 Many times, their pre-purchase fatal mistake was that they did not pay enough attention evaluating their favored system supplier\u2019s true AGV-AMR business profile, i.e. the source of its technology and equipment and the impact that would have to its ability provide the customer with long-term support<\/u>.<\/p>\n

To help customers make the best-informed supplier choices, we would like to share a new resource we have put together, “SA Insights 260620 – SYSTEM SUPPLIER TYPES,” which details a critical but often overlooked risk in our industry: the AGV-AMR system sourcing<\/u> framework<\/p>\n

When investing in Automated Guided Vehicles (AGVs) or Autonomous Mobile Robots (AMRs), organizations often operate under the assumption that their supplier is the original manufacturer. In reality, many suppliers are dealers, integrators, or licensed OEMs who source their underlying core navigation and system controls from third parties<\/u>.<\/p>\n<\/div><\/section><\/p><\/div>

On the other hand, Savant is a True, Vertically Integrated OEM<\/u>\u2026\u2026.it\u2019s our in-house developed technology (navigation, control system, software), our manufactured vehicles and our project execution and our aftermarket parts and service support.\u00a0 We don\u2019t license from third parties and that\u2019s why we have many customers with systems running over 20 or 30 years.\u00a0 Savant deals with obsolescence issues because it is our technology no matter how old it is.<\/u><\/p>\n

It\u2019s the difference between dealing with a \u2018middleman\u2019 or \u2018direct with the factory\u2019.<\/p>\n

We have outlined how these distinct supplier profiles heavily impact your operational execution, customization options, and long-term asset lifecycle support over a 20+ year horizon.<\/strong> Understanding this framework is essential for eliminating the vendor “finger-pointing” trap during critical support windows and protecting your infrastructure investment from third-party parts and software obsolescence.<\/p>\n

I have attached the full document to this email for your review.<\/p>\n

Additionally, we have published a summary discussion on LinkedIn. I encourage you to view it, join the conversation, and share your experiences regarding multi-vendor support and single-point accountability in automated systems. You can find the post and engage with our industry network here: https:\/\/www.linkedin.com\/feed\/update\/urn:li:activity:7474833352655519744<\/a><\/p>\n

Please take a few moments to review the attached insights, and feel free to reach out directly if you would like to discuss how these supplier dynamics apply to your current or upcoming automation initiatives.<\/p>\n<\/div><\/section><\/div>